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Limits apply per API account (client_id), not per IP address, so rotating IPs does not raise them. A second, per-IP protection applies at the network edge to POST /v1/auth/token: more than 30 token requests in 30 seconds from one IP address returns 429 with an empty body and blocks that address for 10 minutes.

Throttled response

When a limit is exceeded the API answers 429 with a Retry-After header (seconds) and the usual error body:

Staying under the limit

  • Cache the bearer token for its whole lifetime (up to 24 hours). Requesting a token per call is the most common cause of throttling.
  • Use webhooks to learn about order, shipping, inventory and replenishment changes instead of polling lists.
  • When you must poll, use the date filters and a per_page close to the endpoint’s maximum, and spread the calls over the minute.
  • On 429, wait for Retry-After and retry with backoff. Do not retry in a tight loop; the counter keeps growing while you do.